Terms of Service
Dpdf Terms of Service
Welcome to Dpdf! These terms of service are an important agreement between you and us. Please read them carefully. By using our services, you agree to all content of these terms.
About Our Services
Service Content
Dpdf provides convenient online PDF processing services, including but not limited to format conversion, document editing, file compression, and other functions.
Service Availability
We strive to ensure stable service operation but cannot guarantee 100% service availability. We will promptly notify you of important service maintenance information.
Account Usage Rules
Account Security
- Your Responsibility: Please keep your account information safe and take responsibility for all activities under your account
- Security Reminder: If you discover account anomalies, please contact us immediately
- Prohibited Behavior: Do not share accounts with others or use others' accounts
Age Restrictions
To protect minors, we do not provide services to users under 13 years old. Users aged 13-18 require guardian consent.
Usage Behavior Standards
To maintain a good service environment, please:
✅ What you should do:
- Use our services legally and compliantly
- Respect others' intellectual property rights
- Comply with relevant laws and regulations
❌ What you should not do:
- Upload illegal or harmful content
- Spread spam or malicious software
- Attempt to damage or interfere with service operation
- Bypass our security measures
- Reverse engineer the service
Data Security and Privacy
How We Protect Your Data
- 🔒 End-to-end encryption: Full encryption protection for file transmission and storage
- 🛡️ Multi-layer protection: Strict access control and identity authentication
- 🔍 Regular audits: Continuous security checks and assessments
- 👥 Staff training: All employees sign confidentiality agreements and receive security training
- ⚡ Temporary processing: Files are only temporarily decrypted during processing
- 🗑️ Timely cleanup: Server data is immediately cleared after file deletion
Data Storage Location
We may store your data on secure servers worldwide, and all data transmissions comply with data protection law requirements.
Paid Service Information
Pricing and Payment
- Transparent pricing: Please check the official website price list for specific prices
- Price adjustments: If prices need adjustment, we will notify you 30 days in advance
- Auto-renewal: Subscription services will auto-renew; you can cancel at any time
- Secure payment: All payment information is encrypted
Refund Policy
- Except as required by law, we generally do not provide refunds
- Subscription cancellations take effect at the next billing cycle
- Please contact customer service for special circumstances
Your Data Rights
You have the following rights regarding your data:
- 📋 View right: Obtain your personal information we hold
- ✏️ Correction right: Request correction of incorrect personal information
- 🗑️ Deletion right: Request deletion of your personal information
- ⏸️ Restriction right: Restrict our use of your personal information
- 📤 Export right: Export your data in standard format
- 🚫 Objection right: Object to our processing of your personal information
To exercise these rights, please contact our customer service.
Intellectual Property
Your Content Rights
- You retain complete ownership of uploaded content
- You authorize us to perform necessary technical processing to provide services
Our Service Rights
- Dpdf's software, design, trademarks, and other intellectual property belong to us
- Without authorization, please do not copy, modify, or distribute our service content
Disclaimer and Liability Limitations
Service Statement
- We provide services as-is and continuously improve service quality
- We are not responsible for service interruptions caused by uncontrollable factors
Liability Scope
- Except for intentional or gross negligence, our compensation liability is limited
- Compensation ceiling is the total service fees you paid in the past three months
- We are not liable for indirect losses
Terms Updates
Update Notifications
When we update the terms of service, we will:
- 📢 Website announcements: Post notices in prominent locations on the website
- 📧 Email notifications: Send emails to registered users
- ⏰ Advance notice: Notify 30 days in advance for major changes
Effective Method
After terms update, continued use of the service indicates your acceptance of the new terms.
Service Termination
How to Terminate
- Your choice: You can stop using our services at any time
- Our rights: We may terminate service provision for serious violations of terms
Post-termination Handling
- Data backup: Please back up important files promptly
- Data retention: We will handle your data according to legal requirements
- Rights and obligations: Certain rights and obligations of both parties remain effective after termination
Other Important Terms
Complete Agreement
These terms constitute the complete agreement between us, superseding all previous related agreements.
Term Validity
If any provision in the terms is deemed invalid, it does not affect the validity of other terms.
Dispute Resolution
In case of disputes, we hope to resolve them through friendly consultation.
Contact Us
If you have any questions or suggestions, please contact us:
- 📧 Email: [email protected]
- ⏱️ Response time: General questions answered within 7 business days
- 🚨 Urgent matters: Requests involving account security or personal information rights will be prioritized and resolved within 30 days
Last revised: December 19, 2024
Thank you for choosing Dpdf, we are committed to providing you with safe and convenient service experience!