Privacy Policy
Privacy Policy
Thank you for using Dpdf. We understand your concerns about privacy, and this policy will clearly explain how we collect, use, and protect your information.
Core Commitments
🔐 Our core commitments:
- File Security: Your file content will never be leaked or misused
- Data Protection: We use end-to-end encryption technology to protect your data
- Transparency: We commit to transparent data usage and never sell your personal information
- User Control: You can access, modify, or delete your data at any time
Information We Collect
📊 We collect the following types of information:
Information You Provide
- Account Information: Email, username, and other basic information
- Profile Information: Other information you choose to share
- Payment Information: Necessary payment information when subscribing to paid services
- Feedback Information: Information you provide through customer service or feedback channels
Automatically Collected Information
- Technical Information: Device model, browser type, operating system
- Usage Data: Access time, feature usage, performance data
- Log Data: IP address, visited pages, error reports
Information Usage Purposes
🎯 The sole purpose of collecting information is to provide you with better services:
- Provide, maintain, and improve Dpdf services
- Process your requests and provide technical support
- Send important service notifications and updates
- Ensure service security and prevent fraudulent activities
- Optimize user experience and improve product quality
Information Sharing Principles
🔗 We never sell your personal information. We only share information in the following necessary circumstances:
- With Your Consent: With your explicit authorization
- Service Necessity: Trusted third-party partners necessary for providing services
- Legal Requirements: Compliance with laws and regulations or protection of legitimate rights
- Security Protection: Prevention of fraud or response to security threats
Trusted Partners
- Cloud storage service providers
- Payment processing service providers
- Data analytics service providers
- Customer support service providers
All partners must comply with strict confidentiality agreements and can only process data according to our instructions.
Security Protection Measures
🛡️ We use industry-leading security technologies to protect your data:
File Protection
- End-to-End Encryption: Files are encrypted throughout transmission and storage
- Temporary Processing: Files are only temporarily decrypted during processing and deleted immediately after completion
- Secure Deletion: When you delete files, the server immediately and thoroughly clears the data
System Security
- Access Control: Strict permission management and multi-factor authentication
- Security Audits: Regular security assessments and penetration testing
- Intrusion Detection: Real-time monitoring and protection systems
- Disaster Recovery: Comprehensive backup and recovery mechanisms
Data Storage and Transmission
🌐 Your data may be stored on secure servers located within the EU. We ensure all cross-border transmissions comply with relevant laws and regulations and take necessary protective measures.
Cookie Usage
🍪 We use cookies to:
- Remember your preference settings
- Analyze service usage
- Provide personalized experiences
- Maintain account security
You can control cookies through browser settings, but this may affect some functionality.
Your Rights
⚖️ You have the following rights regarding your personal information:
| Right | Description |
|---|---|
| Access Right | Obtain your personal information we hold |
| Correction Right | Request correction of inaccurate information |
| Deletion Right | Request deletion of your personal information |
| Restriction Right | Restrict our use of your information |
| Data Export | Export your data in standard format |
| Withdraw Consent | Withdraw previous authorization at any time |
We will respond to your requests within 30 days.
Data Retention Period
⏰ We only retain your information for the necessary period:
- Service Period: Time required to provide services
- Legal Requirements: Time to meet legal obligations
- Dispute Resolution: Time to handle potential disputes
When no longer needed, we will securely delete or anonymize the data.
Minor Protection
👨👩👧👦 Our services are not directed at children under 13. If we discover we have mistakenly collected information from minors, we will delete it immediately.
If you are a parent or guardian and discover that your child has provided personal information without consent, please contact us immediately.
Policy Updates
📋 We may update this privacy policy. For major changes, we will:
- Post notices in prominent locations on the website
- Notify registered users via email
- Give 30 days advance notice of changes
Continued use of the service indicates your agreement to the updated policy.
Contact Us
📧 If you have any questions or need to exercise your rights, please contact us:
Email: [email protected]
We commit to replying to your requests within 3 business days, with urgent matters receiving priority handling.
This policy was last updated: December 19, 2024